Crisis Case Manager: Mobile Crisis & Community Care

Walworth County; Elkhorn (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Walworth County is seeking a Crisis Intervention Case Manager to provide crisis case management services for adults and children with mental health or substance use disorders, including home and community visits.

The role includes initial assessments, crisis care planning within 30 days, crisis risk assessments, court coordination, advocacy, and on-call duties, with a mix of mobile and office-based work.

Qualifications

• Bachelor's degree in social work or related program; at least 1,000 hours of experience with consumers diagnosed with mental illness.
• Knowledge of Trauma Informed Care principles is essential.

Responsibilities

• Provide case management for an assigned group of consumers with face-to-face visits in home or community.
• Conduct an initial assessment and crisis care plan within 30 days; identify urgent needs.
• Continuously assess and adjust service levels to stabilize consumers.
• Respond to crisis situations with needed services and interventions.
• Facilitate planning; identify needs and goals for the coordinated care plan.
• Complete crisis risk assessments for hospital discharges.
• Coordinate court-related services; prepare documentation and provide testimony.
• Provide supportive therapy, education, and psychosocial rehabilitation.
• Advocate for consumers and provide community education.
• Maintain accurate clinical records per requirements.
• Ensure at least 50% of contacts are in the community.
• On-call from 7pm-8am weekly on a rotating schedule.

Education

Bachelor's degree in social work or related program

Job description

Walworth County is seeking a Crisis Intervention Case Manager to provide crisis case management services for adults and children with mental health or substance use disorders, including home and community visits.

The role includes initial assessments, crisis care planning within 30 days, crisis risk assessments, court coordination, advocacy, and on-call duties, with a mix of mobile and office-based work.