Crisis Care Unit Coordinator - Behavioral Health Admin

Connections Health Solutions; Leesburg (AL); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid time off

Parental leave

Job summary

Connections Health Solutions is seeking a Unit Coordinator to provide administrative and clerical support for clinical services within a crisis care setting in Virginia. You will oversee registrations, insurance verification, scheduling, and coordination with the clinical team to ensure efficient unit functioning.

Responsibilities include monitoring the electronic health record, coordinating discharges, communicating with physicians and nurses, and maintaining a welcoming environment with strong

Qualifications

• High School Diploma or equivalent required.
• 1 year of exceptional customer service experience required.
• 3 years of clerical experience required.
• Must obtain Notary within 90 days of hire.
• Must be able to perform Safe Clinch patient restraint techniques.
• Vaccination policy requires full vaccination or approved exemption before start date.
• Virginia Fingerprint Clearance required.
• Must pass VA DBHDS background check.
• Must pass VA DSS Central Registry background check.

Responsibilities

• Register individuals for services and verify Medicaid eligibility or other insurers.
• Coordinate with clinical staff to communicate concerns about patient presentation.
• Greet visitors and manage security and visitor badges.
• Oversee electronic health record data entry and discharge coordination.
• Obtain clinical records and communicate with physicians and nurses.
• Serve as liaison among departments to ensure smooth unit functioning.
• Coordinate meals, equipment, and unit supplies.
• Provide excellent customer service to families, visitors, and vendors.
• Answer calls and route messages as needed.
• Complete required training and attend monthly meetings.
• Coordinate civil commitment process with stakeholders.

Skills

Customer service

Clerical skills

Notary

Restraint techniques

Verbal communication

Education

High School Diploma or equivalent

Tools

Electronic Health Records (EHR)

Insurance verification systems

Job description

Connections Health Solutions is seeking a Unit Coordinator to provide administrative and clerical support for clinical services within a crisis care setting in Virginia. You will oversee registrations, insurance verification, scheduling, and coordination with the clinical team to ensure efficient unit functioning.

Responsibilities include monitoring the electronic health record, coordinating discharges, communicating with physicians and nurses, and maintaining a welcoming environment with strong