Company Description
Domino’s Pizza has been the world’s leader in pizza delivery since 1960. Founded in 1983, Team Washington, Inc. has become one of the top Domino’s franchises, recognized globally for excellent service, teamwork, and food quality. We are proud to serve even the President of the United States. Our commitment is to provide great service and give back to our communities.
At Domino's Pizza, our most important ingredient is our people! We offer unique employment opportunities within our franchise stores. Join our team and discover opportunities unmatched in the industry!
Job Description
Summary: Delivers excellent service, maintains product and image standards to ensure high customer satisfaction.
Essential Job Functions:
- Prepares various pizzas and menu items.
- Measures ingredients accurately for each item.
- Follows safety procedures for food preparation, assembly, and presentation.
- Assists with bagging and tagging orders.
- Delivers food to customers’ cars or to delivery drivers.
- Greets customers in person or by phone, takes orders professionally and promptly.
- Provides exceptional customer service, sharing menu information and specials.
- Upsells additional products when appropriate.
- Masters the Point of Sale (POS) system for order processing.
- Communicates clearly and positively with management and team members.
- Handles transactions accurately and efficiently.
- Builds customer loyalty through friendly interactions and appreciation.
- Resolves complaints professionally and promptly.
- Cleans, stocks, and restocks workstations and display cases.
- Transfers supplies and tools between storage and work areas.
- Prepares, weighs, and labels products as needed.
- Alerts supervisors to food shortages.
- Adheres to quality standards, policies, and guidelines.
- Performs other duties as assigned.
Company-wide Responsibilities:
- Promotes company policies and team spirit.
- Ensures proper attendance and conduct.
- Provides and receives feedback constructively.
- Maintains good communication with co-workers.
- Acts as a resource for team members.
- Participates in cross-training and understands interdepartmental interactions.
- Collaborates with management to solve problems and suggest improvements.
- Maintains a clean and organized work environment.
- Maintains confidentiality of sensitive information.
Qualifications
- Must be at least 16 years old.
- Ability to pass background checks.
- Excellent communication skills, both written and verbal.
- Ability to multitask effectively.
- Capable of working in a fast-paced, dynamic environment.
- Adaptability to changing priorities.
- Proficient in entering orders via computer or touchscreen.
- Ability to take orders over the counter or phone.
- Works well independently and as part of a team.
- Accurate in math skills, including handling money and making change.
All information will be kept confidential according to EEO guidelines.