Company Description
Domino’s Pizza has been the world’s leader in pizza delivery since 1960. Founded in 1983, Team Washington, Inc. has become one of the best Domino’s Pizza franchises, recognized globally for excellent service, teamwork, and quality food. We are proud to serve the community, even to the President of the United States. We value our people and offer unique employment opportunities within our franchise stores.
Job Description
Summary: Delivers excellent service, maintains product and image standards to ensure high customer satisfaction.
Essential Job Functions:
- Prepares a variety of pizzas and other menu items.
- Measures ingredients accurately for each item.
- Follows procedures for safe food preparation, assembly, and presentation.
- Assists with bagging and tagging orders.
- Runs food out to customers’ cars or delivery drivers.
- Greets customers in person or via phone, taking orders professionally and promptly.
- Provides excellent customer service, sharing information about menu and specials.
- Upsells additional products when appropriate.
- Masters Point of Sale (POS) systems for order processing.
- Communicates clearly and positively with management and team members.
- Handles currency and credit transactions accurately and efficiently.
- Builds customer loyalty through friendly interactions and appreciation.
- Resolves complaints promptly and professionally.
- Cleans, stocks, and restocks work stations and display cases.
- Transfers supplies and tools between storage and work areas.
- Packs, weighs, and labels products as required.
- Informs supervisor of food shortages.
- Adheres to all quality standards, policies, and guidelines.
- Performs other duties as assigned.
Company-Wide Responsibilities:
- Promotes company policies and supports Team Washington.
- Ensures proper attendance and conduct.
- Provides and receives feedback constructively.
- Maintains good communication with coworkers.
- Serves as a resource for team members.
- Cross-trains and understands how roles interact across departments.
- Collaborates with management to solve problems and suggest improvements.
- Maintains a clean and organized work environment.
- Maintains confidentiality of sensitive information.
Qualifications
- Must be at least 16 years old.
- Ability to pass background checks.
- Excellent communication skills for interacting with management and customers.
- Ability to multi-task in a fast-paced environment.
- Adaptability to changing priorities.
- Proficiency in entering orders via computer or touchscreen.
- Ability to take orders over the counter or phone.
- Ability to work independently and as part of a team.
- Basic math skills for handling transactions and making change.
All information will be kept confidential in accordance with EEO guidelines.