CREW MEMBER - OVERNIGHT SHIFT

Dunkin' - Franchisee Of Dunkin Donuts; Paxton (MA); On-site; USD 30,000 - 35,000; Full time

Job summary

Dunkin' - Franchisee Of Dunkin Donuts in Paxton, MA is hiring a Crew Member for the Overnight Shift. Responsibilities include delivering great guest experiences, executing restaurant standards, and maintaining cleanliness. Candidates must be fluent in English, capable of handling money, and at least 18 years old. The role emphasizes guest satisfaction and teamwork, making it crucial for maintaining brand standards. Join a supportive team dedicated to excellent service.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• 18+ years old.

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly.
• Hold guests as highest priority and ensure satisfaction.
• Effectively execute restaurant standards and marketing initiatives.

Skills

Fluent English

Money handling

Equipment operation

Guest focus

Problem solving

Job description

Crew Member - Overnight Shift

Crew Members are responsible for delivering great guest experiences.

Responsibilities

• Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with their experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).
• 18+ years old.

Required Competencies

• Guest Focus – anticipate and understand guests needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience, and judgment.