Crew Member

Dunkin'; Saint John (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Dunkin' Donuts in Indiana seeks a Crew Member to deliver great guest experiences. You will work in a team environment, ensure fast, friendly service, and follow BRAND standards for food safety and cleanliness.

Responsibilities include cash handling, operating equipment, and assisting with training and maintaining a clean workstation. This role emphasizes guest focus and problem-solving to meet guest needs.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Responsibilities

• Delivers great guest experiences and maintains a clean, neat workstation.
• Resolves guest needs with a sense of urgency and adheres to brand standards.
• Follows procedures related to cash handling, food safety, and restaurant safety.

Skills

English fluency

Cash handling

Restaurant equipment operation

Job description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.