Crew Member

Dunkin'; Terre Haute (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin' Donuts in Terre Haute, IN is hiring a Crew Member to deliver friendly, fast service and help maintain a clean, inviting guest experience.

You will work in a team, follow brand standards, handle transactions, assist with food and beverage preparation, and participate in ongoing training.

Qualifications

• Fluent English speaking and reading.
• Ability to count money and make change.
• Ability to operate restaurant equipment (age requirements may apply).

Responsibilities

• Be part of a team environment and communicate respectfully with fellow team members.
• Deliver high guest satisfaction and respond quickly to guest needs with urgency.
• Follow brand standards, ensure quality food and beverage, and maintain a clean workstation.
• Complete training and support the training of other team members.

Skills

Fluent English

Cash handling

Operate equipment

Job description

CREW MEMBER

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment - Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability - Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.