Crew Member

Dunkin 1427 Linden; New York (NY); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Dunkin Linden is seeking Crew Members to deliver great guest experiences. You will prepare products per recipes, serve with enthusiasm, and maintain a clean environment as part of a collaborative team. This role emphasizes guest focus, reliability, and following brand standards.

You will handle cash, operate equipment, and participate in training while supporting marketing initiatives and daily operations to ensure guests have a reason to return.

Qualifications

• Fluent spoken and written English required.
• Ability to count money and make change.
• Able to operate restaurant equipment and follow safety procedures.

Responsibilities

• Communicate appropriately with team members, treating others fairly and with respect.
• Report concerns relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Prioritize guests and ensure each guest is highly satisfied with their experience.
• Respond to guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and deliver quality food and beverages.
• Maintain a clean and neat workstation; clean guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following recipes and procedures.
• Follow procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Skills

Fluent English

Money handling

Restaurant equipment

Job description

Job Summary

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests' needs and give them a reason to come back.

Responsibilities

Team Environment

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus - anticipate and understand guests' needs and exceed their expectations.
• Passion for Results - set compelling targets and deliver on commitments.

We use eVerify to confirm U.S. Employment eligibility.

Compensation: Minimum Wage