Crew Member

Dunkin 339 Gateway; New York (NY); On-site; USD 18,000 - 23,000; Part time

Job summary

Dunkin 339 Gateway in New York, NY is seeking Crew Members to deliver great guest experiences. You will prepare products to standards and serve with enthusiasm in a clean environment, working as part of a team to meet guests' needs and give them a reason to come back.

Responsibilities include communicating with team, adhering to schedule, handling cash, and maintaining brand standards while ensuring fast, friendly service. Training and safety compliance are part of the role.

Qualifications

• Fluent English reading and speaking.
• Ability to count money and make change.
• Experience operating restaurant equipment (age requirements may apply).
• Guest focus and results-driven attitude.

Responsibilities

• Communicate with team members respectfully and ensure timely service.
• Adhere to schedules and arrive ready to work.
• Follow cash handling and food safety procedures.
• Maintain clean workstation and guest areas; assist in training others.
• Support marketing initiatives and restaurant standards.

Skills

Fluent English

Cash handling

Restaurant equipment

Guest focus

Results driven

Job description

Job Summary

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply) Required Competencies
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.

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Compensation: Minimum Wage