Crew Member

Dunkin' Donuts; Town of Hempstead (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Dunkin' Donuts is seeking Crew Members to deliver great guest experiences, prepare products to standard, and work as part of a fast-paced team. You will handle transactions, maintain cleanliness, and support training for teammates in a busy New York location.

Ideal candidates fluent in English who can count money, operate kitchen equipment, and follow safety and brand guidelines will thrive in this role, which emphasizes speed, accuracy, and positive guest interactions.

Qualifications

• Must fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Communicate with team members respectfully.
• Respond to feedback and follow store manager directions.
• Hold guests as priority and ensure satisfaction.
• Maintain clean workstation and guest areas.
• Complete required training and assist peers.
• Execute restaurant standards and marketing initiatives.
• Prepare products following recipes and procedures.
• Follow cash, cleanliness, food safety and security procedures.
• Adhere to all policies.

Skills

Fluent English

Cash handling

Restaurant equipment

Job description

Job Summary

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back.

Responsibilities

Team Environment

• Communicate appropriately with team members, treating others fairly and with respect.
• Communicate any concern relative to completing any job assignment to the store manager.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction

• Hold guests as the highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

Qualifications

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.

• Fast-Paced Experience