Crew Leader I - 62502

NC State University; Raleigh (NC); On-site; USD 39,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Retirement Programs

Paid Time Off and Holidays

Tuition and Academic Assistance

Wellness Programs

Job summary

NC State University in Raleigh, NC is seeking a Crew Leader I for Environmental Services, overseeing housekeeping tasks across campus. The role emphasizes leading projects, coordinating daily operations, ensuring high cleanliness standards, and delivering excellent service.

Candidate should have experience in facilities maintenance, strong leadership and communication skills, and the ability to manage inventory and timesheets.

Qualifications

• Some knowledge of cleaning procedures and ability to perform medium to heavy physical work.
• Valid NC driver’s license required.
• Experience with inventory management and timesheet coordination.

Responsibilities

• Lead projects, including power washing entrances, window washing, floor waxing, and re-lamping fixtures and dispensers.
• Coordinate daily operations and resolve maintenance discrepancies in a timely manner.
• Train new employees and ensure task understanding and safety protocols.
• Transport employees to various locations for assignments and assist with coverage when needed.

Skills

Leadership

Communication

Inventory management

Timesheet coordination

Microsoft Office

Google Suite

Tools

Power washers

Auto-scrubbers

Office software

Budgeting tools

Job description

Anticipated Hiring Range

$38,500 - $40,585

Work Schedule

Monday - Friday, 8:30am - 5:30pm

Job Location

Raleigh, NC

Department

Environmental Services - Housekeeping

About the Department

The NC State University Facilities Division is home to nearly 900 professionals who plan, build, and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction
• Business Operations
• Campus Operations and Maintenance
• Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship.

Wolfpack Perks and Benefits

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Essential Job Duties

Crew Leader I, will lead essential projects, such as power washing entrances, window washing, waxing floors, and more. This role offers an exciting opportunity to guide a dedicated team, ensuring the cleanliness and functionality of campus spaces. You will be responsible for coordinating daily operations, resolving maintenance issues, and delivering excellent customer service.

Key responsibilities and duties include, but are not limited to:

• Lead projects, including power washing, window washing, floor waxing, and re-lamping fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations, climb and balance on a ladder up to 8ft. and distinguish between colors

Other Responsibilities

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions even though the University may be operating on an alternate schedule
• This position may assist with snow and ice removal under the direction of a supervisor
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Minimum Experience/Education

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

Preferred Qualifications

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment. Ability to operate and perform minor repairs on cleaning equipment such as auto-scrubbers, burnishers, and power washers.
• Strong communication and leadership skills with the ability to direct, train, and motivate team members.
• Experience with inventory management, supply ordering systems, and timesheet coordination.
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools.

Required License or Certification

• Valid driver’s license required.
• Must be able to obtain a valid NC driver’s license within 60 days of hire and it must be maintained.

Valid NC Driver's License required

Yes

Commercial Driver's License Required?

No

Position Type

SHRA

Position Classification Band Title

Building Environmental Services Technician

Position Classification Band Level

Advanced

Position Classification Salary Range

$ 33,540 - $ 47,847

Salary Grade Equivalency

NC02

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)

1.00

Appointment

12 Month Recurring

Mandatory Designation - Adverse Weather

Mandatory - Adverse Weather

Mandatory Designation - Emergency Events

Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies

Time Limited Position

No

Department Id

445080 - Environmental Services

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.