Crew Chief: Team Leader Driving Guest Experience

Team Car Care East, LLC (US); Pantego (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K with company match

Biweekly bonuses

DailyPay

Employee discounts

PTO after 180 days

Uniforms provided & laundered

Career advancement opportunities

Job summary

Team Car Care East, LLC in Pantego, TX is seeking a Crew Chief to lead the service team and partner with the General Manager to drive guest satisfaction and revenue growth.

You will train the crew, oversee daily operations, handle inventory and cash processes, and ensure safety, quality, and a smooth guest experience.

This role offers opportunities to advance into higher leadership, develop coaching skills, and grow your career in a fast-paced automotive retail environment.

Qualifications

• 1–3 years of retail management experience.
• Exceptional oral and written communication skills.
• Proven leader capable of inspiring diverse groups.
• Strong business sense with retail industry knowledge.
• Ability to analyze and meet financial objectives.

Responsibilities

• Lead daily team huddles and store meetings to set direction.
• Coach and develop teammates through training programs and ongoing guidance.
• Assist the GM with budgeting, sales forecasts, and expense controls.
• Ensure the service center is clean, safe, and presentable per standards.
• Oversee inventory management, cash handling, and guest issue resolution.

Skills

Retail management

Leadership

Communication

Team motivation

Customer service

Job description

Team Car Care East, LLC in Pantego, TX is seeking a Crew Chief to lead the service team and partner with the General Manager to drive guest satisfaction and revenue growth.

You will train the crew, oversee daily operations, handle inventory and cash processes, and ensure safety, quality, and a smooth guest experience.

This role offers opportunities to advance into higher leadership, develop coaching skills, and grow your career in a fast-paced automotive retail environment.