Cremation & Funeral Services Assistant

Service Corporation International; Charlottesville (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Service Corporation International in Charlottesville, VA seeks a Funeral Services Assistant to support funeral operations and provide information to families. Responsibilities include assisting with services, preparing remains, handling documents, and performing office duties with a high level of compassion and professionalism.

The role requires a high school diploma, a valid driver's license, and prior customer service experience.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous customer service and/or sales experience preferred.
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required.

Responsibilities

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes.
• Ensures proper care and storage of any of these items.
• Prepares documents related to services, cremations, maintenance, as directed by management.
• Assists with preparation of remains including dressing and lifting remains, or operation of crematory as permitted by law.
• Performs office duties such as phones, fax, computer, and multi-line phone system.

Skills

Customer service

MS Office

Valid driver's license

Compassion

Education

High school diploma or equivalent

Tools

MS Office Suite

Databases

Job description

Service Corporation International in Charlottesville, VA seeks a Funeral Services Assistant to support funeral operations and provide information to families. Responsibilities include assisting with services, preparing remains, handling documents, and performing office duties with a high level of compassion and professionalism.

The role requires a high school diploma, a valid driver's license, and prior customer service experience.