Credit Representative I: Collections & Customer Care

Professional Credit Service; Springfield (OR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401k / Roth plan

Paid time off

Paid holidays

Volunteer program

Job summary

Professional Credit Service in Springfield, OR is hiring Call Center Credit Representatives to join our fast-paced customer service team. You will interact with consumers via phone, live chat, email and text, handling inbound and outbound calls with professionalism while resolving concerns and negotiating payment agreements.

We provide comprehensive training, a stable full-time schedule (40 hours/week) with occasional Saturday rotation, and benefits including health/dental/vision, 401k, paid

Qualifications

• Experience in collections and delivering customer service.
• Ability to navigate CRM software and multi-screen setup.
• Strong negotiation and communication skills.

Responsibilities

• Communicate with Consumers via phone, live chat, email and text.
• Handle inbound and outbound calls with professionalism.
• Negotiate payment agreements and resolve customer concerns.
• Navigate CRM software and manage multiple screens.

Skills

Communication

CRM navigation

Negotiation

Typing 25 wpm

Decision making

Tools

CRM software

Job description

Professional Credit Service in Springfield, OR is hiring Call Center Credit Representatives to join our fast-paced customer service team. You will interact with consumers via phone, live chat, email and text, handling inbound and outbound calls with professionalism while resolving concerns and negotiating payment agreements.

We provide comprehensive training, a stable full-time schedule (40 hours/week) with occasional Saturday rotation, and benefits including health/dental/vision, 401k, paid