Credit & Customer Experience Manager

Hunter Super Techs - TurnPoint; Village of Arcade (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Spouse/Dependent Life Insurance

Short Term Disability

Long Term Disability

Flexible Spending Accounts

401(k) Savings Plan w/company match

Paid Time Off

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center is seeking a Credit Assistant Manager to join our team in New York. You will manage credit and collections, deliver exceptional customer service, and support in-store operations including deliveries, pickups, and merchandising.

The role emphasizes a customer-first approach and daily revenue growth through proactive account management. Requirements include 1–3 years in retail or collections, a high school diploma, and a valid driver’s license.

Qualifications

• 1–3 years of retail or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license and good driving record.
• Ability to lift and move products such as furniture, electronics, and appliances.
• Excellent communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis.
• Customer Service: Provide friendly, top-notch customer experiences through 'white glove' service with a servant's heart in our stores and in customer's homes.
• Deliveries & Pickups: Load/unload and install products, while following all handling and transportation procedures.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind.

Skills

Customer service

Communication

Sales experience

Collections experience

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking a Credit Assistant Manager to join our team in New York. You will manage credit and collections, deliver exceptional customer service, and support in-store operations including deliveries, pickups, and merchandising.

The role emphasizes a customer-first approach and daily revenue growth through proactive account management. Requirements include 1–3 years in retail or collections, a high school diploma, and a valid driver’s license.