Credit Controller: Invoicing & Collections Pro

Hales Group Ltd; Massachusetts; Hybrid; USD 33,000 - 45,000; Full time

Job summary

Hales Group Ltd is recruiting a Credit Controller in the Bury St Edmunds area. The role focuses on timely payments, accurate invoicing, and maintaining strong customer relationships. Hybrid work is available after training, with a permanent, full-time contract in a busy accounts function.

Key duties include raising invoices, chasing overdue payments, resolving invoice queries, and assisting the wider finance team as required. Previous credit control experience is essential.

Qualifications

• Experience in credit control or accounts receivable functions.
• Experience in high-volume invoicing environments.
• Strong attention to detail and accuracy.
• Proactive and well-organised with good time management.

Responsibilities

• Raise and process sales invoices and credit notes accurately and efficiently.
• Review billing information to ensure required details before invoice generation.
• Follow credit control policies to support debt management.
• Maintain positive relationships with customers and internal stakeholders.
• Monitor balances and chase overdue payments via calls, email, and letters.
• Investigate and resolve invoice queries while delivering high service levels.
• Process incoming payments and allocate to customer accounts.
• Support wider finance team with additional credit control duties as required.

Skills

Credit control

Sales ledger

Accounts receivable

Job description

Hales Group Ltd is recruiting a Credit Controller in the Bury St Edmunds area. The role focuses on timely payments, accurate invoicing, and maintaining strong customer relationships. Hybrid work is available after training, with a permanent, full-time contract in a busy accounts function.

Key duties include raising invoices, chasing overdue payments, resolving invoice queries, and assisting the wider finance team as required. Previous credit control experience is essential.