Credit Controller - HealthTech Finance with Impact

Cera Care Ltd; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Cera Care Ltd is seeking a Credit Controller to manage debt collection for Local Authority, NHS and private client accounts. You will work with invoicing and operations to resolve issues, reconcile ledgers, and drive cash collection.

The role requires strong communication, 3+ years in credit control, and solid Excel skills. You will join a busy finance team in a forward-thinking HealthTech environment, supporting auditable processes and KPI delivery.

Qualifications

• 3+ years of credit control experience.
• Clear and effective communication with all levels.
• Advanced Excel skills: Pivot Tables and Lookups.
• Experience with accounting software.
• Collaborative team player with attention to detail.

Responsibilities

• Directly contact Local Authorities, NHS, private clients to resolve debts.
• Process credit notes and amended invoices with approvals.
• Coordinate with Operations and Invoicing Team on invoice/contract queries.
• Reconcile sales ledger accounts within portfolio.
• Monitor unallocated cash and timely allocations.
• Set up and maintain Direct Debit Mandates for private clients.
• Process card payments for private clients.
• Regularly report KPIs to Operations Managers and Directors.
• Escalate issues to Line Manager and resolve promptly.
• Assist in annual audits with requested documentation.

Skills

Credit control

Communication

Excel

Pivot tables

Lookups

Accounting software

Teamwork

Attention to detail

Education

GCSEs English & Maths

A Levels

AAT (desirable)

Tools

Accounting software

Google Workspace

Job description

Cera Care Ltd is seeking a Credit Controller to manage debt collection for Local Authority, NHS and private client accounts. You will work with invoicing and operations to resolve issues, reconcile ledgers, and drive cash collection.

The role requires strong communication, 3+ years in credit control, and solid Excel skills. You will join a busy finance team in a forward-thinking HealthTech environment, supporting auditable processes and KPI delivery.