Credit Controller

Trial Balance; Town of Bath (NY); On-site; USD 44,732 - 54,673; Full time

Job summary

A well-established equipment hire business in the Bath area seeks an experienced Credit Controller to join their Accounts team on a full-time, permanent basis. You'll be responsible for managing customer accounts, chasing outstanding debt, and ensuring smooth credit control operations. The role requires strong communication skills, a methodical approach, and confidence dealing with customers. This people-focused company offers a positive working environment and excellent long-term prospects.

Qualifications

• Experience within hire, construction, or trade environments is advantageous.
• Confidence dealing with customers at all levels is essential.

Responsibilities

• Proactive management of aged debt and cash collection in line with company policy.
• Chasing outstanding balances by phone and email.
• Processing and allocating customer payments accurately.
• Investigating and resolving invoice queries and account discrepancies.
• Assessing credit risk, reviewing credit limits, and managing account holds.

Skills

Proven credit control experience

Strong communication skills

Methodical and organised approach

Job description

Credit Controller - Bath area - £36,000 - Full-time - Permanent

Trial Balance Consulting are delighted to be working exclusively with a well-established, award-winning equipment hire business with ambitious growth plans. The company seek to recruit an experienced Credit Controller to join their Accounts team on a full-time, permanent basis.

The role will be based in the Bath area, with a planned move to a nearby location later this year. The successful candidate will work closely with the Finance Manager and wider accounts and depot teams. You will take a hands-on role in managing customer accounts, chasing outstanding debt and supporting the smooth running of credit control operations, requiring a professional, firm but fair approach.

Key responsibilities

• Proactive management of aged debt and cash collection in line with company policy
• Chasing outstanding balances by phone and email
• Processing and allocating customer payments accurately
• Investigating and resolving invoice queries and account discrepancies
• Assessing credit risk, reviewing credit limits and managing account holds
• Producing statements and aged debtor reports
• Communicating effectively with internal teams to resolve issues and minimise delays

The successful candidate will have proven credit control experience, strong communication skills and a methodical, organised approach. Confidence dealing with customers at all levels is essential. Experience within hire, construction or trade environments would be advantageous but is not essential.

This is a growing, people-focused business with an excellent reputation for staff retention, offering a positive working environment and strong long-term prospects.

For further details or a confidential discussion please contact Elle Benjamin at the earliest opportunity quoting ref EB10888.