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Anderson Recruitment Ltd; New Jersey; On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

25 days annual leave pro-rata

Bank holidays

Job summary

Anderson Recruitment Ltd. seeks a Credit Controller to join the team in Quedgeley on a 6-month contract, with potential for permanency. The role focuses on making outbound calls to ensure timely invoice payments, resolving payment queries, and protecting cash flow.

You will chase overdue balances, communicate with accounts payable and finance, and document outcomes in writing. The position involves daily payment allocation and reconciliation, with full-time hours (Mon–Fri).

Qualifications

• Experience making high-volume outbound calls to chase payments.
• Proven ability to resolve payment queries and disputes.
• Strong communication with accounts payable and finance teams.

Responsibilities

• Make high-volume outbound calls to chase outstanding invoices and overdue balances.
• Prioritise accounts by value, debt age, and risk using a structured call schedule.
• Communicate professionally with accounts payable teams, finance contacts, and decision-makers.
• Confirm agreed payment dates and dispute resolutions in writing after each call.
• Support daily allocation of incoming payments to customer accounts and invoices.
• Process remittances and reconcile payments against outstanding balances.
• Investigate unallocated or short payments and resolve discrepancies with relevant teams.
• Maintain accurate records of all payment activity within the collections system.
• Identify and log invoices held due to customer disputes or queries.
• Refer unresolved disputes to Client Services with relevant supporting documentation.

Skills

Outbound calls

Debt collection

Relationship building

Payment queries

Tools

Collections system

Job description

Our well-established national business, with a strong reputation for innovation, is looking for a Credit Controller to join its dynamic team based in Quedgeley. This is initially a 6-month contract, with a high chance of the role becoming permanent should you wish to remain in the position after this time.

The core element of this role is making outbound calls to customers daily to ensure invoices are paid on time, resolve payment queries, and maintain positive working relationships. The successful candidate will play a vital role in protecting the company’s cash flow and minimising aged debt.

Key Responsibilities:

• -Make high-volume outbound calls to chase outstanding invoices and overdue balances
• -Prioritise accounts by value, debt age, and risk using a structured call schedule
• -Communicate professionally with accounts payable teams, finance contacts, and decision-makers
• -Confirm agreed payment dates and dispute resolutions in writing after each call
• -Support daily allocation of incoming payments to customer accounts and invoices
• -Process remittances and reconcile payments against outstanding balances
• -Investigate unallocated or short payments and resolve discrepancies with relevant teams
• -Maintain accurate records of all payment activity within the collections system
• -Identify and accurately log invoices held due to customer disputes or queries
• -Refer unresolved disputes to Client Services with relevant supporting documentation

Hours: Monday – Friday, 40 hours per week

-25 days' annual leave plus bank holidays (pro-rata)