Credit Controller | Cash-Flow Guardian & Negotiator

OpenDigital Limited; Nebraska; On-site; USD 36,000 - 44,000; Full time

Job summary

OpenDigital Limited is seeking a Credit Controller to manage customer relationships and ensure accurate payment processing. The role focuses on resolving payment queries, maintaining debtors ledgers, and negotiating terms that benefit both the business and customers. The position is based near Lancaster with accessible commuting links.

The ideal candidate will be detail-oriented, proactive, and skilled in Sage 50, Excel, and CRM platforms to support cash flow and financial records.

Qualifications

• Excellent negotiation and communication skills.
• High attention to detail.
• Positive, can-do attitude and proactive approach.
• Strong decision-making and judgment skills, especially under pressure.
• Excellent organisation skills with the ability to prioritise a busy workload.
• Confident on using Sage 50, Excel, and CRM platforms.

Responsibilities

• Building and nurturing customer relationships with professionalism and care both verbally and written
• Taking the lead in resolving both internal and external payment queries.
• Monitoring and processing payments, ensuring prompt and accurate allocation.
• Maintaining the company's debtors' ledgers with diligence and accuracy.
• Negotiating payment terms and setting up plans that work for both the business and the customer.
• Communicating confidently with legal representatives when needed.
• Maintaining detailed and accurate financial records.
• Being the go-to person for problem-solving across accounts-related matters.

Skills

Negotiation

Communication

Attention to detail

Proactive

Decision making

Organization

Sage 50

Excel

CRM platforms

Tools

Sage 50

Excel

CRM platforms

Job description

OpenDigital Limited is seeking a Credit Controller to manage customer relationships and ensure accurate payment processing. The role focuses on resolving payment queries, maintaining debtors ledgers, and negotiating terms that benefit both the business and customers. The position is based near Lancaster with accessible commuting links.

The ideal candidate will be detail-oriented, proactive, and skilled in Sage 50, Excel, and CRM platforms to support cash flow and financial records.