Credit & Collections Officer

AppleOne Employment Services; San Juan (PR); On-site; USD 42,000 - 62,000; Full time

Job summary

AppleOne Employment Services in San Juan, PR, is seeking a Credit & Collections Officer to evaluate credit applications, monitor accounts receivable, and support accurate reporting for management.

Responsibilities include reviewing credit history, setting limits and terms, following up on past-due balances, and generating aging/delinquency reports. Bachelor’s degree and 2+ years in finance required, with strong Excel/ERP skills.

Qualifications

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field.
• At least 2 years in credit, collections, AR, or similar finance role.
• Experience with credit evaluation, collections management, and AR processes.
• Proficiency with accounting software and ERP systems.
• Advanced Excel skills for AR analysis.
• Strong analytical, communication, and negotiation abilities.
• Detail-oriented with strong organizational skills.

Responsibilities

• Review new customer credit applications and assess credit history and capacity.
• Set credit limits and payment terms per policy.
• Monitor AR, pursue delinquent balances, arrange payment plans.
• Generate aging, delinquency, and portfolio reports for management.
• Maintain accurate credit records and documentation.
• Collaborate with internal teams to resolve billing issues and reduce risk.

Skills

Analytical thinking

Problem-solving

Communication

Negotiation

Attention to detail

Organization

Multitasking

Customer service

Education

Bachelor’s degree in Business Administration, Accounting, Finance, or related field

Tools

Microsoft Excel

ERP systems

Accounting software

Job description

We are seeking a detail-oriented Credit & Collections Officer for a direct hire opportunity in San Juan, PR. The Credit & Collections Officer will play an important role in evaluating credit applications, monitoring accounts receivable, following up on past-due balances, and supporting accurate reporting for management. This opportunity offers a stable professional environment, supportive leadership, and the chance to contribute directly to the financial health of the organization. Candidates who are organized, analytical, and confident communicating with customers will be well positioned for success.

Key Responsibilities:

• Review and analyze new customer credit applications, including credit history, payment capacity, and relevant financial information.
• Establish customer credit limits and payment terms in accordance with company policies and internal procedures.
• Monitor accounts receivable, follow up on outstanding balances, and coordinate payment arrangements with delinquent customers.
• Generate payment reminders, collection notices, aging reports, delinquency reports, and portfolio updates for management review.
• Maintain accurate customer credit records, including credit limits, payments, balances, account status, and collection activity documentation.
• Collaborate with internal departments to resolve billing discrepancies, support timely payments, and reduce credit and collection risk.

Required Qualifications and Skills:

• Bachelor’s degree in Business Administration, Accounting, Finance, or a related field.
• Minimum of 2 years of experience in credit, collections, accounts receivable, or a similar finance role.
• Knowledge of credit evaluation, collections management, accounts receivable, and general financial processes.
• Experience using accounting software and ERP systems.
• Advanced Microsoft Excel skills with the ability to analyze accounts receivable and financial data.
• Strong analytical, problem-solving, communication, and negotiation skills.
• Excellent attention to detail, organization, and follow-through.
• Ability to manage multiple accounts, priorities, and deadlines independently.
• Professional customer service skills with the ability to discuss balances, payment options, credit terms, and account status.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.