Credit & Collections Manager — Lead Team & Cash Flow

AT&T; Orlando (FL); Presencial; USD 71.000 - 106.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Descripción de la vacante

AT&T is seeking a Manager Credit/Collections in Orlando to lead a team responsible for credit risk assessment, receivables management, and collections strategy. The role focuses on timely cash recovery, risk reduction, and cross-functional collaboration with Finance, Billing, Sales, and Customer Care.

The position requires strong leadership, analytics, and process-improvement capabilities to ensure compliant, efficient operations and optimal financial outcomes.

Formación

• 3+ years of related experience in credit, collections, accounts receivable, billing, finance operations, customer account management, or a related field.
• Experience reviewing account activity, resolving payment issues, managing delinquent balances, or supporting receivables operations.
• Strong analytical, problem-solving, negotiation, and communication skills.
• Ability to lead daily operations, manage competing priorities, and support team performance.

Responsabilidades

• Credit Risk Management: Evaluate creditworthiness using financial data and risk indicators.
• Collections Management: Oversee collection activities and payment arrangements with stakeholders.
• Team Leadership: Lead, coach, and develop a credit/collections team and set performance standards.
• Reporting, Compliance, and Controls: Prepare reports and ensure procedures meet internal controls.
• Process Improvement and Stakeholder Support: Improve processes and coordinate with Finance, Billing, Sales, and other teams.
• Other Duties: Support budgeting, audits, and special projects within credit and collections.

Conocimientos

Credit & Collections experience

Analytical skills

Negotiation

Team leadership

Educación

Bachelor's degree in Finance/Accounting/Business Administration

Descripción del empleo

AT&T is seeking a Manager Credit/Collections in Orlando to lead a team responsible for credit risk assessment, receivables management, and collections strategy. The role focuses on timely cash recovery, risk reduction, and cross-functional collaboration with Finance, Billing, Sales, and Customer Care.

The position requires strong leadership, analytics, and process-improvement capabilities to ensure compliant, efficient operations and optimal financial outcomes.