Credit & Collections Associate — AR & Billing Support

Nicor, Inc.; Albuquerque (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

NICOR, based in Albuquerque, NM, is seeking a Credit and Collections Assistant for an in-person role. You will manage past-due accounts, apply payments, and help with new account setup while maintaining accurate records and clear communication with customers.

The position emphasizes timely cash flow and strong customer relationships, with daily tasks including aging reporting and invoicing support. Background checks and drug screening apply.

Qualifications

• High school diploma or GED required; an Associate's degree is preferred.
• 1–2 years of experience in collections/AR/credit or equivalent.
• Strong Excel and Outlook skills with meticulous attention to detail.

Responsibilities

• Contact customers on past-due balances by phone, email, and written correspondence; provide customer service to resolve billing/payment questions.
• Post and apply payments; research unapplied cash, short pays, and discrepancies.
• Support credit applications, new account setup, and accurate file/documentation maintenance.
• Coordinate account hold/release requests with Sales and the Credit Manager; assist with aging and status reporting.
• Provide backup for invoicing, daily reports, month-end close support, and commission processing.

Skills

Excel

Outlook

Attention to detail

Education

High school diploma/GED

Associate's degree preferred

Job description

NICOR, based in Albuquerque, NM, is seeking a Credit and Collections Assistant for an in-person role. You will manage past-due accounts, apply payments, and help with new account setup while maintaining accurate records and clear communication with customers.

The position emphasizes timely cash flow and strong customer relationships, with daily tasks including aging reporting and invoicing support. Background checks and drug screening apply.