Credit & Collections Analyst: Growth, Impact & Team Collaboration

Convergint Technologies LLC; Hoffman Estates (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

13 days annual leave

Life insurance

Wellness program

401K matching

Company vehicle (if applicable)

Parental leave

Employee assistance program

Job summary

Convergint Technologies LLC in Hoffman Estates, IL is seeking a full-time Credit and Collection Analyst to manage credit risk and ensure timely collection of accounts receivable, supporting healthy cash flow and minimizing financial loss.

You will build customer relationships, review aging reports, follow up on overdue invoices, and collaborate with Account Executives and internal teams to resolve disputes and apply credits accurately, contributing to Convergint's growth.

Qualifications

• Solid accounts receivable knowledge, preferably in construction industry.
• Customer service oriented with strong communication skills.
• Excellent interpersonal and written/verbal communication.
• Proficiency in Excel and financial software; ability to track invoices and run reports.
• Strong planning and organizational skills.
• Adaptable; able to handle changes and influence others.

Responsibilities

• Prepare and submit customer account statements.
• Follow up on outstanding invoices via email, phone, meetings, or portals.
• Identify and resolve payment issues, disputes, and billing errors with internal partners.
• Provide updates to billing team on invoice requirements to ensure timely payment.
• Ensure correct application of credits to invoices.
• Track accruals for write-offs and bad debts.
• Maintain detailed invoice progress, aging, and customer updates.
• Analyze aging invoices and cash flow to meet financial targets.
• Create weekly and monthly AR and aging reports for managers and sales.
• Investigate root causes of AR issues and implement improvements.
• Perform other duties as required.

Skills

Accounts receivable

Customer service

Team oriented

Interpersonal skills

Excel

Financial software

Planning & organizing

Adaptable

Education

High School Diploma or GED

Tools

Microsoft Excel

Job description

Convergint Technologies LLC in Hoffman Estates, IL is seeking a full-time Credit and Collection Analyst to manage credit risk and ensure timely collection of accounts receivable, supporting healthy cash flow and minimizing financial loss.

You will build customer relationships, review aging reports, follow up on overdue invoices, and collaborate with Account Executives and internal teams to resolve disputes and apply credits accurately, contributing to Convergint's growth.