Strategic Credit & Collections Specialist

Convergint-4; Hoffman Estates (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

10 Company Holidays

Paid time off 13 days annually

Life insurance

Wellness Program

401K Matching

Vehicle reimbursement

Parental leave

Cell phone reimbursement

CSR Day

Job summary

Convergint is seeking a Credit and Collection Analyst to manage customer credit risk and ensure timely collection of outstanding accounts receivable. You will build relationships with customers, review aging reports and proactively follow up on overdue invoices, while supporting healthy cash flow.

The role includes preparing statements, resolving payment issues, and collaborating with internal teams to apply credits and reduce bad debts.

Qualifications

• Solid accounts receivable knowledge (construction industry preferred).
• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Excel and financial software.
• 3 years of collections, billing, and/or financial experience.
• Customer service oriented and team oriented.

Responsibilities

• Prepare and submit customer account statements.
• Follow up on overdue invoices via email, phone, or portals.
• Resolve payment issues by collaborating with customers and internal partners.
• Track aging, accruals for write-offs and bad debts.
• Create AR and aging reports for managers and sales teams.
• Monitor cash flow and aging invoices to support financial targets.

Skills

Accounts receivable

Customer service

Excel

Communication

Education

High School/GED

Job description

Convergint is seeking a Credit and Collection Analyst to manage customer credit risk and ensure timely collection of outstanding accounts receivable. You will build relationships with customers, review aging reports and proactively follow up on overdue invoices, while supporting healthy cash flow.

The role includes preparing statements, resolving payment issues, and collaborating with internal teams to apply credits and reduce bad debts.