Credit & Collections Analyst – Drive Cash Flow & Disputes

Glen-Gery; Wyomissing (Berks County); On-site; USD 42,000 - 64,000; Full time

Job summary

Glen-Gery, Brickworks North America, is seeking an Analyst in Credit & Collections to manage payments, credit limits, and disputes with manufacturing plants and retail centers. You will communicate with sales and customers to resolve issues and process refunds as needed.

Requirements include a BS/BA in business and at least 2 years in AR/credit, with strong skills in Excel (pivot tables, VLOOKUP) and ERP systems. Some travel may be required.

Qualifications

• Ability to multitask and prioritize accordingly.
• Good verbal and written skills.
• Demonstrated initiative, self-motivation and sound judgment in analyzing and resolving issues.
• Proficiency with word processing and spreadsheet software, internet software and e-mail. Ability to learn ERP’s.

Responsibilities

• Primarily responsible for collecting customer payments within invoice terms and for performing credit management activities as designated by credit department.
• Making telephone calls and emailing customers to collect past due amounts.
• Responsible for receiving checks and making deposits, taking credit card payments, and ensuring bank accounts can be reconciled daily.
• Resolving disputes between customers and Brickworks North America shipping sites.
• Assist in the review and processing of customer refunds as needed.
• Manage credit holds, approving sales orders for credit accommodation.
• Monitoring the financial condition of customers through review of credit reports, trade references, and third party inquiries.
• Contact customers to negotiate and draw up documents for payment arrangements, promissory notes, joint check agreements, and work with title companies to ensure payment, as necessary.
• Supporting the credit manager in the process of obtaining lien rights and executing waivers.
• Assist in maintaining sales tax exemption certificates, processing lien waivers, and obtaining job information sheets.
• Reconcile billing discrepancies, verify credits due and submit for processing to billing or AR department.
• Interact with the sales service area of our plants and supply centers concerning credit functions.
• Assist in the evaluation of appropriate credit limits for customers.
• Assist with monthly credit reporting.

Skills

Multitasking

Verbal & written communication

Initiative & judgment

MS Office

ERP learning

Education

BS/BA in Business

Tools

Oracle

JD Edwards

Netsuite

Job description

Glen-Gery, Brickworks North America, is seeking an Analyst in Credit & Collections to manage payments, credit limits, and disputes with manufacturing plants and retail centers. You will communicate with sales and customers to resolve issues and process refunds as needed.

Requirements include a BS/BA in business and at least 2 years in AR/credit, with strong skills in Excel (pivot tables, VLOOKUP) and ERP systems. Some travel may be required.