Credit & Billing Coordinator — Deals & Approvals Support

Pilot-Company-3; Knoxville (TN); On-site; USD 50,000 - 65,000; Full time

Job summary

Pilot Company is hiring for a Credit and Collections support role in Knoxville, TN. The successful candidate will process credit reviews, manage customer data, and support billing activities within the Credit team.

The role requires a high school diploma (or equivalent) and/or a bachelor’s degree with credit support experience. Onsite work in Knoxville is expected, with collaboration across Accounts Receivable, Sales, and other departments to ensure timely credit approvals and compliant

Qualifications

• High school diploma or equivalent certificate.
• Bachelor’s degree or minimum two years’ experience in a credit support position.
• Knoxville, TN onsite

Responsibilities

• Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperwork
• Proactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activities
• Support invoicing of direct bill (DB) and fleet customer accounts
• Maintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account security
• Track deals at various stages of the process and ensure expedient movement to completion
• Coordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issues
• Collaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as needed
• Assist with implementation and testing of new programs and technology
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules and regulations
• Complete other duties as assigned

Education

High school diploma or equivalent certificate

Bachelor’s degree or minimum two years’ experience in a credit support position

Job description

Pilot Company is hiring for a Credit and Collections support role in Knoxville, TN. The successful candidate will process credit reviews, manage customer data, and support billing activities within the Credit team.

The role requires a high school diploma (or equivalent) and/or a bachelor’s degree with credit support experience. Onsite work in Knoxville is expected, with collaboration across Accounts Receivable, Sales, and other departments to ensure timely credit approvals and compliant