Credit & Collections Specialist: Elevate Cash Flow & Risk

Socket.dev; Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Socket.dev in Knoxville, TN is seeking a Credit and Collections Specialist to manage customer credit risk, ensure timely collections, and keep accurate records. You will review credit applications, monitor aging, resolve billing discrepancies, and collaborate with sales to resolve accounts, while preparing management reports.

Ideal candidates will have strong credit knowledge, ERP and Excel skills, and the ability to analyze data for informed decisions in a fast-paced environment.

Qualifications

• Strong understanding of credit principles, collections processes, and financial documentation.
• Proficiency in ERP systems and Microsoft Excel.
• Excellent communication, negotiation, and conflict resolution skills.
• Ability to analyze data and make informed decisions.
• High level of accuracy and attention to detail.

Responsibilities

• Review and assess customer credit applications and set appropriate credit limits.
• Monitor aging reports and follow up on overdue accounts.
• Resolve billing discrepancies and customer disputes.
• Maintain accurate records of collection activities and communications by documenting in the company's system.
• Collaborate with sales and customer service teams to support account resolution.
• Prepare reports for management on collection status and risk exposure.
• Assist with legal documents for the Credit Manager, as needed.

Skills

Credit principles & collections

ERP systems

Microsoft Excel

Communication & negotiation

Data analysis & decision making

Education

High school diploma or GED

Associate or Bachelor’s in Accounting/Finance (preferred)

Job description

Socket.dev in Knoxville, TN is seeking a Credit and Collections Specialist to manage customer credit risk, ensure timely collections, and keep accurate records. You will review credit applications, monitor aging, resolve billing discrepancies, and collaborate with sales to resolve accounts, while preparing management reports.

Ideal candidates will have strong credit knowledge, ERP and Excel skills, and the ability to analyze data for informed decisions in a fast-paced environment.