Coordinator, Credit

Pilot-Company-3; Knoxville (TN); On-site; USD 50,000 - 65,000; Full time

Job summary

Pilot Company is hiring for a Credit and Collections support role in Knoxville, TN. The successful candidate will process credit reviews, manage customer data, and support billing activities within the Credit team.

The role requires a high school diploma (or equivalent) and/or a bachelor’s degree with credit support experience. Onsite work in Knoxville is expected, with collaboration across Accounts Receivable, Sales, and other departments to ensure timely credit approvals and compliant

Qualifications

• High school diploma or equivalent certificate.
• Bachelor’s degree or minimum two years’ experience in a credit support position.
• Knoxville, TN onsite

Responsibilities

• Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperwork
• Proactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activities
• Support invoicing of direct bill (DB) and fleet customer accounts
• Maintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account security
• Track deals at various stages of the process and ensure expedient movement to completion
• Coordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issues
• Collaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as needed
• Assist with implementation and testing of new programs and technology
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
• Ensure all activities are in compliance with rules and regulations
• Complete other duties as assigned

Education

High school diploma or equivalent certificate

Bachelor’s degree or minimum two years’ experience in a credit support position

Job description

• Position Category: Credit and Collections (FIN-CREDIT)

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

1.Provide deal processing functions for the Credit team to include the evaluation and processing of credit reviews, credit information management, entering customer data in the Credit billing system, and the administration of applications and other required paperwork

2.Proactively provide support and assistance to the Credit team by reviewing all customer deals and agreements, and identifying concerns with credit application documentation and daily billing activities

3.Support invoicing of direct bill (DB) and fleet customer accounts

4.Maintain client files and perform Ascend account maintenance to include updates to customer information, billing service information, account statuses, and account security

5.Track deals at various stages of the process and ensure expedient movement to completion

6.Coordinate with Sales Department to ensure timely credit approval as well as anticipate, track and resolve customer credit issues

7.Collaborate with cross-functional teams including Accounts Receivable, Technology, Sales, billing card companies, store Team Members and other departments as needed

8.Assist with implementation and testing of new programs and technology

9.Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level

10. Ensure all activities are in compliance with rules and regulations

11. Complete other duties as assigned

Qualifications

• High school diploma or equivalent certificate required
• Bachelor’s degree or a minimum of two years’ experience in a credit support position required
• Seeking candidates in Knoxville, TN interested in an onsite opportunity.