Credit Assistant

Clark Personnel; Saraland (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Clark Personnel in Saraland, AL seeks a Billing Representative to join a growing team. You will handle orders via multiple channels, verify accounts, provide pricing, and ensure timely shipping. The role requires strong typing, math, and unit-conversion skills within a busy, customer-focused environment.

The position is full-time with standard business hours; experience in billing or invoicing is preferred. Equal opportunity employer.

Qualifications

• High School Diploma or equivalent.
• Typing speed of at least 35 words per minute (typing test required).
• Strong math skills (addition, subtraction, multiplication, percentages).
• Ability to convert measurements and pricing across units.

Responsibilities

• Take orders via phone, fax, mail, and email for samples, broadloom, luxury vinyl flooring, and coordinating trim.
• Handle a high volume of incoming calls each day (up to 120-150 calls).
• Monitor orders to ensure shipping occurs within 24-48 hours.
• Handle custom color orders, strike-off requests, custom contracts, and specialty backing/cove base orders.
• Verify accounts, provide pricing and delivery information, and resolve customer issues.
• Check stock for current, dropped, and promotional products; reserve carpet for orders.
• Provide product specifications, including pattern repeat, weight, pile height, and density.
• Convert measurements and pricing across units.
• Follow up with customers regarding order status and verify order details.
• Collaborate across departments to ensure excellent customer service.

Skills

Typing 35 wpm

Math skills

Unit conversion

Education

High School Diploma or equivalent

Job description

Position: Billing Representative

Location: Saraland, AL

Pay: $15.50/hour

Experience: Previous billing, invoicing, or account management experience.

Education: High School Diploma or equivalent

Type: Full-time; Contract

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Clark Personnel is seeking a Billing Representative to join a growing and dynamic team!

Job Description

• Take orders via phone, fax, mail, and email for samples, broadloom, luxury vinyl flooring, and coordinating trim
• Handle a high volume of incoming calls each day (up to 120-150 calls)
• Monitor orders to ensure shipping occurs within 24-48 hours
• Handle custom color orders, strike-off requests, custom contracts, and specialty backing/cove base orders
• Verify accounts, provide pricing and delivery information, and resolve customer issues
• Check stock for current, dropped, and promotional products; reserve carpet for orders
• Provide product specifications, including pattern repeat, weight, pile height, and density
• Convert measurements and pricing across units (e.g., square yards to linear feet)
• Follow up with customers regarding order status and verify order details
• Collaborate across departments to ensure excellent customer service

Position Requirements

• Hard skills: Typing speed of at least 35 words per minute (typing test required); strong math skills (addition, subtraction, multiplication, percentages); ability to convert measurements and pricing across units
• Soft skills: Strong verbal and written communication skills; pleasant, patient, and professional phone manner; excellent listening and comprehension skills; strong problem-solving and decision-making abilities; dependable with a positive attitude; able to work independently under minimal supervision and manage a heavy workload

Clark Personnel is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

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