Credit and Collections Supervisor

PeopleReady; Carolina (PR); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Short-term disability

Job summary

Spartan Staffing in Carolina, PR is seeking a Credit and Collections Supervisor to oversee accounts receivable, credit analyses, and collection efforts. The role requires supervisory experience, strong English communication, and a focus on timely cash flow and compliance.

The position offers day shift hours, with a pay rate of $20 per hour. This opportunity aligns with the company’s long-standing support for Puerto Rico job seekers and its partnership with PeopleReady.

Qualifications

• Supervisory experience in a financial/collections environment.
• Experience handling accounts receivable and credit analyses.
• Proficient in English communication, both written and verbal.
• Strong analytical and problem-solving abilities in a fast-paced setting.
• Familiarity with B2B billing, invoicing and collections processes.
• Ability to manage multiple priorities and meet deadlines.
• College education in Accounting or Finance preferred.
• Valid driver’s license is required.

Responsibilities

• Recover accounts receivable in line with KPIs to ensure cash flow.
• Manage all accounts receivable and rented equipment.
• Conduct credit analyses for new and existing clients to set credit lines.
• Oversee follow-up activities including site visits and negotiations for collections.
• Support collections staff with negotiations and problem resolution.
• Follow up on delinquent accounts via visits and negotiations.
• Supervise and ensure compliance with policies and procedures in collections.
• Prepare and present monthly portfolio results to management.

Skills

Supervisory experience

Advanced English

Customer service & communication

Urgency under pressure

B2B billing & collections

Microsoft Excel

Prioritization & deadlines

Driver’s License

Education

Accounting or Finance degree

Tools

Microsoft Excel

Job description

Credit and Collections Supervisor

Spartan Staffing of San Juan, PR is now hiring Credit and Collections Supervisor in Carolina, PR!

Spartan Staffing has helped job seekers find meaningful work for over 35 years. If you’re looking for long‑term, temp‑to‑hire or project‑based roles in light industrial, clerical, CDL driving and more, we’re here to help! With flexible opportunities and a team that’s dedicated to your success, finding your next job has never been easier. Spartan Staffing operates in Puerto Rico as a sister company of PeopleReady, a leading staffing company putting work within reach for thousands of qualified and motivated local temporary workers.

Pay Rate:

The pay rate for this job is $20 - $20 / hour*

What you’ll be doing as a Credit and Collections Supervisor:

• Effectively recover accounts receivable in accordance with established KPIs to ensure stable cash flow
• Manage all accounts receivable and rented equipment
• Conduct credit analyses and assessments of existing and prospective clients to ensure the timely and accurate assignment of credit lines
• Oversee follow‑up activities-su such as site visits, collection efforts, and client reconciliations-to ensure effective portfolio management (in accordance with the collections matrix)
• Support collections staff with negotiations and problem resolution
• Follow up on delinquent accounts through scheduled visits and negotiations with clients
• Manage the follow‑up process for both out‑of‑court and legal collection proceedings
• Minimize business risk by supervising and ensuring compliance with established policies and procedures
• Define individual and departmental goals for the credit department
• Prepare and present monthly results to management and the corporate office
• Participate in meetings with the Commercial Department to analyze potential clients
• Periodically review established credit lines
• Review and participate in audits (external, internal, and SOX)
• Prepare reports and analyses to track portfolio status indicators and provide appropriate feedback to the Commercial Department
• Compile records of account balances and cumulative collections
• Prepare reports required by the Regional Office
• Review new client documentation and initiate background checks
• Prepare accounting entries and review collection reports for application to client accounts

Available shifts:

Shift Timings: 1st Shift (Day)

Job requirements:

• Applicants must be at least 18 years of age to be considered for employment with PeopleReady
• Previous supervisory experience required
• Advanced English proficiency, both written and verbal
• Excellent customer service and communication skills
• Strong sense of urgency and ability to work under pressure in a fast‑paced environment
• Previous experience with B2B billing, invoicing, and collections
• Intermediate to advanced Microsoft Excel skills
• Ability to manage priorities, meet deadlines, and ensure accurate billing processes
• College education preferred, preferably in Accounting or Finance
• Valid Driver’s License

Ready to take control of the way you work?

Employees and their eligible dependents are offered Medical/Dental/Vision insurance and short‑term disability. More details about our benefits can be found by copying and pasting this URL into your browser: https://flimp.live/TrueBlueAssociates

Please contact our San Juan, PR branch for more information:

Branch #1040

Address: 320 Calle Eleanor Roosevelt, San Juan, PR 927

Email Address: [e-mail]

*Hourly pay rates are a good‑faith estimate based on factors such as relevant skills, experience, education, training, geographic location and other considerations permitted by law. An employee’s pay history will not be a contributing factor where prohibited by local law. Applications are accepted on an ongoing basis unless a deadline is otherwise stated.

Spartan Staffing of considers all applicants for employment regardless of background, in compliance with applicable laws regarding fair hiring practices. Spartan Staffing is an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristics protected by law. We consider qualified applicants with arrest and conviction records in accordance with applicable law.

TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability‑related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at [e-mail] or 1.800.610.8920. TrueBlue, Inc. and its brands will consult with all applicants who request disability‑related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant’s individual accessibility needs.

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.