Credit Analyst: Resolve Delinquencies & Drive Cash Flow

The Kendall Group; Vandalia (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

The Kendall Group is seeking a Credit Analyst to manage customer accounts, contact customers about delinquent payments, and coordinate with Sales to resolve outstanding balances. Ideal candidates are detail-oriented problem-solvers who collaborate across teams in a fast-paced environment.

The role emphasizes internal collaboration, data accuracy, and timely resolution of payment issues, with training provided for the right candidate and opportunities to grow within a growing, employee-owned

Qualifications

• Work Experience: Prior credit analysis experience is desired but we will train for the right candidate.
• Education: High School Diploma or GED
• Analytics/Computer Skills: Critical thinking and an eye for detail; Competent with MS Office and Excel
• Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
• Cross-functional skills: Capable of relationship-building, negotiation, problem-solving and follow through with internal and external partners
• Communication Skills: Ability to communicate well with all levels of the organization; high degree of discretion when dealing with sensitive and confidential information
• Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
• Physical Environment: Normal office environment
• Travel: Rare but occasional travel if required (less than 5%)

Responsibilities

• Manage open customer accounts
• Contact customers to resolve delinquent payment issues
• Collaborate with internal partners to identify root causes for non-payment and achieve resolution
• Reconcile customer payment concerns
• Perform other duties and projects as assigned

Skills

Customer Focus

Results, Action Oriented

Accountability and Responsibility

Teamwork and collaboration

Problem Solving

Negotiation skills

Detail oriented

Self-starter, self-motivation

Education

High School Diploma or GED

Tools

MS Office

Excel

ERP system

Job description

The Kendall Group is seeking a Credit Analyst to manage customer accounts, contact customers about delinquent payments, and coordinate with Sales to resolve outstanding balances. Ideal candidates are detail-oriented problem-solvers who collaborate across teams in a fast-paced environment.

The role emphasizes internal collaboration, data accuracy, and timely resolution of payment issues, with training provided for the right candidate and opportunities to grow within a growing, employee-owned