Credit Analyst: Delinquency Resolution & Analytics

Kendall Group; Portage (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kendall Group in Portage, MI is seeking a Credit Analyst to join our Finance Team. You will manage customer accounts, contact customers to resolve payment issues, and help Sales find solutions on open balances.

Ideal candidate has a background in credit analysis, is detail oriented, and proficient with MS Office and Excel. Training is available; occasional travel may be required and the role offers growth within our employee-owned company.

Qualifications

• Prior credit analysis experience desired; training available.
• High School Diploma or GED required.
• Proficient with MS Office and Excel.
• Strong attention to detail; ability to multitask.
• Experience with B2B credit and collections preferred.
• Knowledge of lien laws and procedures preferred.

Responsibilities

• Manage open customer accounts.
• Contact customers to resolve delinquent payments.
• Collaborate with internal teams to identify root causes for non-payment.
• Reconcile payment concerns.
• Support Sales on account resolutions.

Skills

MS Office

Excel

Critical thinking

Detail oriented

Multi-tasking

Communication

Relationship building

Education

High School Diploma or GED

Tools

ERP system

Job description

The Kendall Group in Portage, MI is seeking a Credit Analyst to join our Finance Team. You will manage customer accounts, contact customers to resolve payment issues, and help Sales find solutions on open balances.

Ideal candidate has a background in credit analysis, is detail oriented, and proficient with MS Office and Excel. Training is available; occasional travel may be required and the role offers growth within our employee-owned company.