Credit Administrative Assistant: Detail-Driven & Customer-Focused

The Kendall Group, Inc.; Michigan; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

None

Job summary

The Kendall Group, Inc. is seeking an Entry-level Credit Administrative Assistant to support the Credit team with processing credit applications, setting up customer accounts, and data entry.

This role communicates with customers and Owner-Associates to resolve items, collaborates with internal teams, and maintains a high level of service excellence in a fast-paced office environment. The role requires strong organization, attention to detail, and proficiency in MS Office and ERP systems.

Qualifications

• Entry-level work experience preferred but not required.
• Education: High School Diploma or GED.
• Proficiency with MS Office and Excel; strong attention to detail.
• Highly organized with ability to multi-task in a fast-paced environment.
• Strong customer service orientation across functions; good communication skills.
• Occasional travel may be required; cross-functional collaboration.

Responsibilities

• Answer telephone calls, monitor and distribute emails and correspondence.
• Respond to customer requests and process credit applications.
• Set up new customer accounts and manage forms.
• Assist with tax exemption forms and taxability status.
• Generate notices as required by lien statutes and handle general admin tasks.

Skills

Excellent customer service

Problem solving

Results oriented

Detail oriented

Self-motivated

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

The Kendall Group, Inc. is seeking an Entry-level Credit Administrative Assistant to support the Credit team with processing credit applications, setting up customer accounts, and data entry.

This role communicates with customers and Owner-Associates to resolve items, collaborates with internal teams, and maintains a high level of service excellence in a fast-paced office environment. The role requires strong organization, attention to detail, and proficiency in MS Office and ERP systems.