Credit Analyst — Employee-Owned, Growth & Impact

The Kendall Group; Portage (MI); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kendall Group is seeking a Credit Analyst to join our Finance Team. You will manage customer accounts, contact customers regarding payment issues, and work with Sales to resolve open balances with accuracy and discretion.

Our ideal candidate has a cando attitude, strong problem-solving abilities, and is comfortable multi-tasking in a fast-paced environment. This on-site role emphasizes collaboration with internal partners and a commitment to resolving delinquent payments.

Qualifications

• Customer-focused professional with strong problem-solving and organizational skills.
• Ability to multi-task in a fast-paced environment while maintaining accuracy.
• Experience communicating with internal teams and external customers with discretion.
• Familiarity with MS Office and basic spreadsheet analysis for payments and aging reports.
• Prior credit analysis experience is preferred but training will be provided to right candidate.

Responsibilities

• Manage open customer accounts and reconcile balances.
• Contact customers to resolve delinquent payment issues and negotiate arrangements.
• Collaborate with internal partners to identify root causes of non-payment and drive resolution.
• Support sales and finance teams by providing timely information on aged accounts.
• Perform other duties and projects as assigned by the Credit Manager.

Skills

Customer Focus

Results Oriented

Accountability

Teamwork

Problem Solving

Negotiation

Detail Oriented

Self-motivated

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

The Kendall Group is seeking a Credit Analyst to join our Finance Team. You will manage customer accounts, contact customers regarding payment issues, and work with Sales to resolve open balances with accuracy and discretion.

Our ideal candidate has a cando attitude, strong problem-solving abilities, and is comfortable multi-tasking in a fast-paced environment. This on-site role emphasizes collaboration with internal partners and a commitment to resolving delinquent payments.