Employee-Owned Credit Analyst (Accounts & Collections)

The Kendall Group; Michigan; On-site; USD 52,000 - 72,000; Full time

Job summary

The Kendall Group in Michigan is seeking a Credit Analyst to support the Finance Team with B2B credit assessment, open account management, and collections collaboration. You will analyze customer accounts, resolve payment issues, and work with Sales on balances.

Ideal candidates have 2 years in B2B credit/collections, experience with ERP systems, and strong MS Office/Excel skills. The role requires attention to detail, communication across departments, and a proactive problem-solving mindset.

Qualifications

• Prior credit analysis experience is desired but we will train for the right candidate.
• 2 years’ experience in B2B credit and collections.
• Experience using an ERP system.

Responsibilities

• Manage open customer accounts.
• Contact customers to resolve delinquent payment issues.
• Collaborate with internal partners to identify root causes for non-payment and achieve resolution.
• Reconcile customer payment concerns.
• Perform other duties and projects as assigned.

Skills

Customer Focus

Results

Action Oriented

Accountability and Responsibility

Teamwork and Collaboration

Problem Solving

Negotiation skills

Detail oriented

Self-starter

Self-motivation

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

The Kendall Group in Michigan is seeking a Credit Analyst to support the Finance Team with B2B credit assessment, open account management, and collections collaboration. You will analyze customer accounts, resolve payment issues, and work with Sales on balances.

Ideal candidates have 2 years in B2B credit/collections, experience with ERP systems, and strong MS Office/Excel skills. The role requires attention to detail, communication across departments, and a proactive problem-solving mindset.