Credit Admin Assistant - Data Entry & Customer Service

Kendall Group; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kendall Group is seeking a Credit Administrative Assistant in Portage, MI. This entry-level role supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate data entry in ERP systems.

You will interact with customers and Owner-Associates to resolve items and maintain high service levels. Ideal candidates are highly organized, detail-oriented, and able to multi-task in a fast-paced environment, with proficiency in MS Office and Excel and

Qualifications

• MS Office and Excel proficiency with attention to detail
• High school diploma or GED
• Strong verbal and written communication
• Ability to multi-task in a fast-paced environment

Responsibilities

• Answer telephone calls, monitor and distribute emails and correspondence
• Respond to customer requests
• Process credit applications
• Set up new customer accounts
• Handle requested customer forms and certified/returned mail
• Assist with managing customer tax exemption forms and taxability status
• Generate notices as required by construction lien statutes
• Perform general administrative tasks for the Credit Department
• Other duties as assigned

Skills

Customer service

Problem solving

Results oriented

Detail oriented

Self-motivated

Communication

Education

High School Diploma or GED

Tools

MS Office

Excel

Job description

The Kendall Group is seeking a Credit Administrative Assistant in Portage, MI. This entry-level role supports the Credit team by processing credit applications, setting up customer accounts, and ensuring accurate data entry in ERP systems.

You will interact with customers and Owner-Associates to resolve items and maintain high service levels. Ideal candidates are highly organized, detail-oriented, and able to multi-task in a fast-paced environment, with proficiency in MS Office and Excel and