Credential & Records Coordinator – IFTA/IRP Ops

DHRM; Richmond (VA); On-site; USD 43,000 - 50,000; Full time

Job summary

The Virginia Department of Motor Vehicles (DMV) seeks two Administrative & Credential Coordinators to join the Motor Carrier IFTA/IRP team in Richmond. You will coordinate IFTA, IRP, and related credentialing programs with precision, ensuring compliance and smooth workflow across processing systems.

Applicants should have strong communication, excellent organization, and experience in administrative support or customer service.

Qualifications

• Strong written and verbal communication skills.
• Advanced organizational skills to manage high-volume tasks accurately and efficiently.
• Proficiency in Microsoft Office Suite.
• Experience in administrative support or customer service roles.

Responsibilities

• Coordinate IFTA/IRP applications and credentials with cross-functional teams.
• Maintain filing and document control in compliance with agency policies.
• Resolve issues with undeliverable mail and update records.
• Ensure accurate data entry and timely processing of applications and payments.

Skills

Communication

Organization

MS Office

Administrative support

Tools

Microsoft Office Suite

Job description

The Virginia Department of Motor Vehicles (DMV) seeks two Administrative & Credential Coordinators to join the Motor Carrier IFTA/IRP team in Richmond. You will coordinate IFTA, IRP, and related credentialing programs with precision, ensuring compliance and smooth workflow across processing systems.

Applicants should have strong communication, excellent organization, and experience in administrative support or customer service.