Creator Partnerships Operations Lead

VISA; San Francisco (CA); On-site; USD 135,000 - 215,000; Full time

Job summary

Visa is seeking a Manager, Creator & Strategic Partnerships Operations to lead cross-functional workstreams spanning creator identification, platform partnership development, content production, and distribution. The role requires exceptional operational execution, stakeholder management, and a deep understanding of the creator ecosystem.

The successful candidate will translate strategy into action, manage timelines, and drive alignment across a broad network of partners, with a focus on

Qualifications

• 5+ years of experience in project management, creator marketing, content operations, media, strategic partnerships, or related fields.
• Bachelor's degree or equivalent professional experience.
• Demonstrated experience managing complex, cross-functional programs involving multiple stakeholders, timelines, and deliverables.
• Experience working with agencies, creators, talent representatives, vendors, or platform partners.

Responsibilities

• Lead planning, operations, and governance across Visa's Creator and Strategic Partnerships teams, enabling efficient execution and scalable program delivery.
• Support the end-to-end development and execution of creator programs, platform partnerships, and content initiatives, including talent sourcing, vetting, contracting, approvals, production, and performance evaluation.
• Partner with Creator Partnerships leadership to operationalize creator evaluation frameworks, talent governance, and talent selection processes.
• Oversee content delivery, publishing readiness, and distribution across paid, organic, creator-led, and partner-owned channels, ensuring compliance with Visa, legal, and platform requirements.
• Develop and maintain scalable operating models, dashboards, and governance processes that improve consistency, transparency, and execution quality across creator programs.
• Own creator program management standards, including workback schedules, milestone tracking, approval workflows, risk management, documentation, and post-campaign learnings.
• Manage program budgets and financial operations, including forecasting, purchase orders, vendor onboarding, invoice processing, payment tracking, and fiscal reporting to ensure efficient program delivery and investment accountability.

Skills

Project management

Cross-functional collaboration

Stakeholder management

Strategic partnerships

Education

Bachelor's degree or equivalent professional experience

Job description

Visa is seeking a Manager, Creator & Strategic Partnerships Operations to lead cross-functional workstreams spanning creator identification, platform partnership development, content production, and distribution. The role requires exceptional operational execution, stakeholder management, and a deep understanding of the creator ecosystem.

The successful candidate will translate strategy into action, manage timelines, and drive alignment across a broad network of partners, with a focus on