Creative Retail Sales Associate: Lead Customer Experiences

Moleskine America, Inc.; New York (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Moleskine America, Inc. is seeking a Retail Sales Associate for Lexington, NY area. You will engage customers, share the Moleskine story, and guide purchase decisions while maintaining a welcoming, creative store atmosphere.

Availability for weekends and evenings is valued to support store needs. This role emphasizes independent work within a lean team, with responsibilities spanning customer service, stock management, and POS operations to ensure a seamless shopping experience.

Qualifications

• 1+ year of retail or customer-facing experience.
• Excellent customer service and sales drive.
• Lift and carry up to 25 lbs.
• Flexible schedule with reliability and punctuality.
• Confidence in performing keyholder duties (opening/closing, cash handling).

Responsibilities

• Inspire expression and guide customers to tools for creativity.
• Achieve sales goals by building relationships and storytelling.
• Deliver a warm, engaging store environment reflecting creativity.
• Perform keyholder duties including opening/closing and cash handling.
• Manage daily tasks during solo coverage while aligning with leadership.
• Uphold visual identity through merchandising and store presentation.
• Collaborate with team and mentor new associates.
• Operate POS, manage stock, and ensure inventory flows.

Skills

Customer service

Sales ability

Communication

POS experience

Inventory awareness

Flexible schedule

Team collaboration

Tools

POS systems

Cegid

Job description

Moleskine America, Inc. is seeking a Retail Sales Associate for Lexington, NY area. You will engage customers, share the Moleskine story, and guide purchase decisions while maintaining a welcoming, creative store atmosphere.

Availability for weekends and evenings is valued to support store needs. This role emphasizes independent work within a lean team, with responsibilities spanning customer service, stock management, and POS operations to ensure a seamless shopping experience.