Creative Retail Associate: Own the Customer Experience

Moleskine; Los Angeles (CA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Employee discount

Flexible shifts

Job summary

Moleskine is seeking Retail Sales Associates to energize creativity, help customers express themselves, and support lean store operations in Los Angeles. You’ll deliver exceptional service, build relationships, and collaborate with leadership to meet daily goals.

Ideal candidates are passionate about culture, capable communicators, and flexible to work evenings, weekends, and holidays. Prior experience with POS, inventory, and merchandising is a plus.

Qualifications

• 1+ year of retail or customer-facing experience.
• Ability to provide excellent customer service and drive sales.ability to lift up to 25 lbs.
• Flexible schedule with reliability and punctuality.
• Confidence in performing keyholder duties (opening/closing, cash handling).

Responsibilities

• Inspire Expression – Share the Moleskine story and guide customers to tools for ideas and creativity.
• Build Community – Reach sales goals by creating genuine connections and loyalty.
• Create Experiences – Deliver a warm, engaging store environment reflecting creativity and cultural exchange.
• Lead with Responsibility – Perform keyholder duties, including opening/closing and cash handling.
• Work with Independence – Manage customer experience and daily tasks during solo coverage.
• Keep It Beautiful – Maintain visual identity through merchandising and store presentation.
• Collaborate & Share – Work with a team, mentor new associates, and support learning.
• Stay Hands-On – Operate POS, manage stock, and ensure inventory flows smoothly to support the customer journey.

Skills

Customer service

Communication

Bilingual English/Spanish

Merchandising

POS systems

Inventory management

Keyholder duties

Team collaboration

Sales orientation

Tools

Cegid

Job description

Moleskine is seeking Retail Sales Associates to energize creativity, help customers express themselves, and support lean store operations in Los Angeles. You’ll deliver exceptional service, build relationships, and collaborate with leadership to meet daily goals.

Ideal candidates are passionate about culture, capable communicators, and flexible to work evenings, weekends, and holidays. Prior experience with POS, inventory, and merchandising is a plus.