Creative Retail Sales Associate & Keyholder

Moleskine America, Inc.; Boston (MA); On-site; USD 19,286 - 27,552; Full time

Job summary

Moleskine America, Inc. is seeking a Retail Sales Associate who thrives on creativity, culture, and meaningful customer interactions.

You’ll deliver exceptional service, build relationships, and support store leadership in daily operations. You’ll work in a lean retail environment with opportunities to own the customer experience, handle keyholder duties, and contribute to a welcoming store atmosphere that reflects the Moleskine brand.

Qualifications

• Minimum 1 year in retail or customer-facing roles.
• Excellent customer service and ability to drive sales.
• Ability to lift up to 25 lbs and handle physical duties.
• Reliable, punctual with flexible evenings, weekends and holidays.

Responsibilities

• Engage customers with the Moleskine story and guide product choices.
• Build relationships and help achieve store sales goals.
• Maintain a warm, engaging environment reflecting the brand's creativity.
• Perform keyholder duties including opening/closing and cash handling.
• Operate POS, manage stock, and support inventory flow.
• Collaborate with team and mentor new associates.
• Provide coverage during solo shifts while following leadership guidance.

Skills

Retail experience

Customer service

Keyholder duties

Flexible scheduling

Communication

Tools

POS systems

Inventory systems

Job description

Moleskine America, Inc. is seeking a Retail Sales Associate who thrives on creativity, culture, and meaningful customer interactions.

You’ll deliver exceptional service, build relationships, and support store leadership in daily operations. You’ll work in a lean retail environment with opportunities to own the customer experience, handle keyholder duties, and contribute to a welcoming store atmosphere that reflects the Moleskine brand.