Creative Resource Manager - Staffing & Capacity

Bully Pulpit International; United States; Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

100% company-paid health insurance

401(k) with employer match

Generous vacation

Phone reimbursement

Unlimited sick time

16 weeks paid parental leave

Job summary

Bully Pulpit International is seeking a Creative Resource Manager to support the day-to-day resourcing of the Creative department, ensuring the right talent is on the right work at the right time.

Reporting to the Senior Director of Creative Operations, you will manage allocations, capacity, availability, and freelance needs across the department, partnering with leadership to forecast needs and optimize staffing.

Qualifications

• 2–4 years of experience in resource management or creative operations.
• Experience in agency or fast-paced creative environments.
• Strong organizational skills and attention to detail.
• Ability to forecast staffing and balance workloads.
• Excellent communication across Creative, Account, Strategy, Production and Operations.

Responsibilities

• Manage and maintain the day-to-day creative resource tracker, ensuring allocations, availability, project assignments, and upcoming needs are accurate and up to date.
• Partner with Creative Operations and Creative leadership to support staffing across projects, helping match the right people and skill sets to the right briefs.
• Work closely with Account, Strategy, Production, and project leads to understand upcoming work, timelines, staffing requirements, and changes in project needs.
• Monitor creative capacity and utilization, identifying potential conflicts, gaps, or periods of over- and under-allocation and flagging them early.
• Lead weekly resource and staffing meetings by gathering information, maintaining accurate allocations, and following up on agreed staffing changes.
• Help coordinate freelance resource needs, including identifying when additional support may be required, tracking availability, and supporting onboarding and extensions.
• Build an understanding of the creative team — their skills, experience, interests, development goals, and availability — to help make thoughtful staffing recommendations.
• Keep teams informed of staffing changes and ensure Creative, Creative Operations, and project leads have clear visibility into who is working on what.
• Support forecasting of upcoming resource needs by looking ahead at the pipeline and helping identify where additional capacity or specific skill sets may be required.
• Help improve resource management tools, trackers, and ways of working, making it easier for teams to understand capacity and make informed staffing decisions.

Skills

Resource management

Creative operations

Project management

Agency experience

Staffing

Tools

Project management tools

Job description

Bully Pulpit International is seeking a Creative Resource Manager to support the day-to-day resourcing of the Creative department, ensuring the right talent is on the right work at the right time.

Reporting to the Senior Director of Creative Operations, you will manage allocations, capacity, availability, and freelance needs across the department, partnering with leadership to forecast needs and optimize staffing.