Creative Operations Lead - Scale Global Campaigns

Candidate; San Francisco (CA); On-site; USD 152,000 - 209,000; Full time

Benefits offered by this job

Equity (where applicable)

Bonus

Health insurance

Dental insurance

Vision insurance

401(k)

Flexible spending account

Paid leave

Job summary

Okta is seeking a Lead Creative Operations Manager to lead, scale, and optimize delivery across our high-velocity marketing engines. You will design end-to-end creative operations and build single-source project plans in Asana to manage tasks, assets, localization, and approvals.

You will partner with Digital and Demand Gen teams to keep work on schedule and at brand standard. You will drive process improvements, oversee agencies and freelancers, and champion AI-powered workflows to speed

Qualifications

• Experience in creative operations, project management, or program management within high-growth B2B tech environments, digital agencies, or in-house marketing creative teams.
• Strong understanding of digital and performance marketing asset ecosystems, including paid media, email marketing, web optimization, ABM campaigns, and multi-touch nurture journeys.
• Exceptional organization, tracking, and scheduling skills, with a bias for transparent, central visibility across all workflows.
• Proven expertise in project management platforms (Asana preferred) with a discipline for building and maintaining clean, accurate, and up-to-date plans.

Responsibilities

• Design, implement, and continuously optimize end-to-end creative operations for global demand generation and digital web channels.
• Build and maintain single-source-of-truth project plans—managing tasks, creative resources, asset dependencies, cross-functional handoffs, localization, and stakeholder/legal approvals in one place.
• Prioritize incoming project requests against creative capacity while keeping stakeholders aligned through clear, proactive status updates.
• Serve as the lead operational partner to Digital and Demand Gen creative teams—guiding design and copywriting bandwidth, leading weekly project syncs, mitigating delivery risks, and integrating work into the broader brand operations pipeline.
• Champion project management systems (e.g., Asana) and asset infrastructure, using workflow automations and AI tools to cut manual tracking and boost speed-to-market.
• Oversee agency, localization, and freelance partners, ensuring deliverables align with project scopes, quality standards, and delivery schedules.
• Track and analyze key performance metrics (cycle time, throughput, and capacity utilization) to continuously refine processes and improve team delivery.]

Skills

Creative operations

Project management

Program management

B2B tech marketing

Digital marketing assets

Asana

Stakeholder coordination

Communication

AI & automation interest

Tools

Asana

Job description

Okta is seeking a Lead Creative Operations Manager to lead, scale, and optimize delivery across our high-velocity marketing engines. You will design end-to-end creative operations and build single-source project plans in Asana to manage tasks, assets, localization, and approvals.

You will partner with Digital and Demand Gen teams to keep work on schedule and at brand standard. You will drive process improvements, oversee agencies and freelancers, and champion AI-powered workflows to speed