Creative Operations Lead - Remote (US-Based)

Swooped; United States; Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision health

401(k) retirement plan

Life insurance

Short/long-term disability

FSAs/HSAs

Employee assistance program

Paid time off

Job summary

Swooped is seeking a Senior Creative Operations Manager (US-Based) to own the operational side of the creative process from intake to delivery, partnering with Creative Leads and cross-functional stakeholders to ensure projects are clearly defined, prioritized, and delivered on time.

This role requires strategic problem-solving, strong collaboration, and the ability to bring structure to shifting priorities, improving workflows and providing visibility into project health.

Qualifications

• 5+ years of project or creative operations experience in a fast-paced environment.
• Ability to translate business needs into clear, actionable project plans.
• Strong written and verbal communication for cross-functional partners.

Responsibilities

• Serve as primary operations partner for complex creative projects across channels.
• Own project planning and execution from intake through final delivery with documented milestones.
• Review briefs and manage weekly intake to ensure scope and readiness before kickoff.
• Evaluate timelines and capacity; identify gaps early and mitigate risks.
• Balance business priorities with resources and deadlines to prevent blockers.
• Facilitate kickoffs and weekly status meetings with clear deliverables and owners.
• Provide regular reporting on priorities and project health; escalate high-impact issues.

Skills

Project ownership

Communication

Cross-functional collaboration

Problem solving

Organizational skills

Attention to detail

Independent work

Tools

Asana

Jira

Trello

Monday.com

Job description

Swooped is seeking a Senior Creative Operations Manager (US-Based) to own the operational side of the creative process from intake to delivery, partnering with Creative Leads and cross-functional stakeholders to ensure projects are clearly defined, prioritized, and delivered on time.

This role requires strategic problem-solving, strong collaboration, and the ability to bring structure to shifting priorities, improving workflows and providing visibility into project health.