Creative Cake Decorator & Customer Experience Host

foodcityinternship; Coeburn (VA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly pay with Direct Deposit

Life and Disability Insurance

Job summary

Food City in Virginia is seeking a Food Service Associate to support daily customer service and bakery duties. You will greet customers, help with orders, and assist in cake decorating and display maintenance.

The role emphasizes friendly, fast service, accurate food preparation, and teamwork. On-site shifts are required, with opportunities to learn multiple bakery and service tasks across the department.

Qualifications

• Must be 18 years of age or older.
• Food Service experience a plus, but not required.
• Ability to meet standard Physical, Mental, and Visual demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Ensure efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
• Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service.
• Prepare and produce “Quality” food & products to meet or exceed our customer & company expectations
• Decorate specialty cakes, including use of photo cake computer
• Decorate cupcakes and cookies
• Maintain cookie and cake cases
• Take telephone order for food and specialty cakes
• Maintain table cakes
• Assist in proper rotation and dating of Food Service products
• Responsible for maintaining product inventory and ordering
• Keep display case, workstation, and area around workstation neat and clean
• Make sure that all special cake orders are ready for delivery to customer at or before time
• Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities.

Skills

Customer service

Teamwork

Job description

Food City in Virginia is seeking a Food Service Associate to support daily customer service and bakery duties. You will greet customers, help with orders, and assist in cake decorating and display maintenance.

The role emphasizes friendly, fast service, accurate food preparation, and teamwork. On-site shifts are required, with opportunities to learn multiple bakery and service tasks across the department.