Crane Service Operations Coordinator

Mazzella; Fort Worth (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Team‑oriented environment

Work‑life balance

Growth and development

Tuition reimbursement

Teledoc access

Comprehensive benefits

Competitive salaries

Job summary

Mazzella is seeking a Service Coordinator to oversee crane service operations in our Fort Worth branch. You will organize scheduling, supervise Field Service Technicians, prepare quotes, and coordinate parts and equipment to ensure timely, quality service delivery.

Ideal candidates have a high school diploma (vocational training preferred) and at least 4 years in an administrative, customer service, or technical role, with strong communication and multi-tasking abilities.

Qualifications

• High school diploma is required.
• Vocational-technical school or equivalent military or technical college training preferred.
• 4 years minimum experience in an administrative, customer service or technical environment.
• Ability to multi-task and manage scheduling for multiple employees.
• Strong communication skills, both verbal and written.
• Experience supervising staff and coordinating crane service activities.

Responsibilities

• Organize and manage scheduling of crane service work including inspections, repairs, upgrades and emergency service work.
• Analyze and update service scheduling including technician assignment.
• Establish and maintain rapport with customers to provide quality service.
• Prepare quotations for installation work, breakdown repairs and upgrades and submit to customers.
• Source and purchase crane parts and components for service work; coordinate equipment and supplies.
• Communicate with customers and technicians to ensure timely completion of service jobs.

Skills

Scheduling

Multi-tasking

Communication

Supervisory experience

Customer service

Crane/hoist knowledge

Purchasing

Education

High school diploma

Vocational-technical training preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Mazzella is seeking a Service Coordinator to oversee crane service operations in our Fort Worth branch. You will organize scheduling, supervise Field Service Technicians, prepare quotes, and coordinate parts and equipment to ensure timely, quality service delivery.

Ideal candidates have a high school diploma (vocational training preferred) and at least 4 years in an administrative, customer service, or technical role, with strong communication and multi-tasking abilities.