Crane Service Operations Coordinator

Mazzella; Gonzales (LA); Sur place; USD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life insurance

Disability insurance

TeleDoc virtual visits (no copay)

Tuition reimbursement

Résumé du poste

Mazzella is seeking a Service Coordinator in Gonzales, LA to oversee crane service operations. The role involves organizing and scheduling service work, supervising Field Service Technicians, and ensuring timely, high-quality service delivery.

The ideal candidate has a minimum of 4 years in an administrative or technical environment, strong communication skills, and experience with scheduling multiple employees.

Qualifications

• High school diploma required.
• 4+ years experience in an administrative, customer service or technical environment.
• Ability to multi-task and communicate effectively (verbal and written).
• Experience scheduling multiple employees and supervising.

Responsabilités

• Organize and manage scheduling of crane service work, inspections, repairs, upgrades and emergency service.
• Analyze and update service scheduling including technician assignment.
• Prepare service quotations and submit to customers; follow up on quotes and purchases.
• Source and purchase crane parts and equipment for service work; arrange rentals as needed.
• Communicate with customers and technicians to ensure on-time completion; review times for payroll.
• Prepare startup parts, manuals, drawings and confirm dates with customers.
• Maintain department files and assist with office upkeep; track monthly projections.

Connaissances

Administrative experience

Customer service

Scheduling experience

Supervisory experience

Crane/hoist service knowledge

MS Office

Formation

High school diploma

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Mazzella is seeking a Service Coordinator in Gonzales, LA to oversee crane service operations. The role involves organizing and scheduling service work, supervising Field Service Technicians, and ensuring timely, high-quality service delivery.

The ideal candidate has a minimum of 4 years in an administrative or technical environment, strong communication skills, and experience with scheduling multiple employees.