Craft Party Pro & Guest Experience Lead

Michaels Stores; Sterling (VA); On-site; USD 40,000 - 62,000; Part time

Job summary

Michaels Stores in Sterling, VA is seeking an Events Coordinator to plan and run in-store events, including children's birthday parties, to create fun and memorable experiences for guests. You will assist customers, guide crafts, and manage checkout support while maintaining store standards, safety, and effective communication with clients and team.

Responsibilities include coordinating event add-ons, communicating with clients, handling emails and calls, and ensuring high levels of customer

Qualifications

• Experience planning children's events and parties.
• Excellent written and verbal communication.
• Retail or customer service experience preferred.
• Ability to multitask and stay organized in a busy store.

Responsibilities

• Plan and coordinate events at the store, including children's parties.
• Engage customers of all ages and provide solutions while shopping.
• Demonstrate crafts and supervise activities during events.
• Arrange add-ons like goody bags and balloons per standards.
• Communicate event details to clients and store team.
• Handle emails, calls, and paperwork.
• Adjust plans based on client feedback and create backup plans.
• Ensure client satisfaction and maintain store cleanliness and safety.
• Assist with store operations such as stocking and checkout support.

Skills

Energetic personality

People skills

Communication skills

Organizational skills

Child events experience

Retail experience

Job description

Michaels Stores in Sterling, VA is seeking an Events Coordinator to plan and run in-store events, including children's birthday parties, to create fun and memorable experiences for guests. You will assist customers, guide crafts, and manage checkout support while maintaining store standards, safety, and effective communication with clients and team.

Responsibilities include coordinating event add-ons, communicating with clients, handling emails and calls, and ensuring high levels of customer