Craft Party Host & Events Coordinator

Michaels; Englewood (CO); On-site; USD 2,088,000 - 2,438,000; Full time

Benefits offered by this job

401(k) with employer match

employee discounts

medical

dental

vision coverage

tuition assistance

Job summary

Michaels is hiring for an events and customer experience role in Englewood, CO. You will plan and coordinate events (including children’s parties), assist customers, and provide fast, friendly checkout support.

You will also handle administrative tasks, communicate with clients and team members, and ensure safety and cleanliness standards are maintained. The role requires strong people skills, experience with family events, and the ability to adapt plans based on client feedback.

Qualifications

• Retail and/or customer service experience required.
• Experience planning and coordinating events, incl. children’s parties.
• Strong communication and organizational skills.

Responsibilities

• Plan and coordinate multiple events at once (children’s parties, craft classes).
• Engage with clients of all ages to create a fun, creative environment.
• Instruct participants and facilitate activities; manage add-ons (goody bags, balloons).
• Communicate events with clients and store team members; handle emails and calls.
• Ensure customer satisfaction and uphold store cleanliness and safety standards.

Skills

Customer service

Event planning

Communication

Organizational skills

Retail experience

Job description

Michaels is hiring for an events and customer experience role in Englewood, CO. You will plan and coordinate events (including children’s parties), assist customers, and provide fast, friendly checkout support.

You will also handle administrative tasks, communicate with clients and team members, and ensure safety and cleanliness standards are maintained. The role requires strong people skills, experience with family events, and the ability to adapt plans based on client feedback.